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What a challenge this common conundrum is – when a client insists that you ‘just tell me what to do!’. When it comes to engaging in a sound Evoking process – this is a surefire derailment.

Given the evidence is clear about the unhelpfulness of advising ambivalent clients, how do we skilfully reply?

In this issue we will be spending some time exploring how Motivational Interviewing may encourage us to respond to this request in a manner most likely to open a more fruitful discussion for our client’s benefit.

Read on to colour in some context to this question, learn about when giving information is good work and what we might do when it is NOT such good work.

Download Issue 38