I’ve planned a fun edition this issue, the last for 2017. It’s all about saying thank you – such an important expression of this festive season. At the end of every MI 2 workshop, attendees are invited to write a thank you note to MI ‘as if they met MI in the street, like an old friend’. It is a playful way to round off the days learning and always heart warming. For this issue I have selected some letter highlights to affirm and encourage your own work towards continuing to develop in a client centred direction. I really hope you enjoy it.