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Counsellor & Psychotherapist Accredited Practising Dietitian
PACFA Accredited Supervisor
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Issue 29: What Gets your Client Coming Back? Engagement

Written by Tara MacGregor on 30-Jun-2016

Engagement – what does that actually mean?

I wonder if we can take for granted that we understand what 'to engage' our client means?

Here are some synonyms of the verb 'engage' from Prof Google, to expand and bring this word to life.

Capture ….catch ……….arrest ….seize……… draw ……..attract ……….captivate ……hold….. grip…… engross…… occupy …….absorb

When I first read through this list I was struck by how dynamic these words are. Full of energy, activity, purpose and intent. In our work with a client, engaging is not simply the warm up chat we do before getting to the advice bit.

So what energy or 'spirit' are we using when we are engaging our client and what is our intention and purpose?

Read on to find out more, consider some sample questions that embody this purpose and spirit and appreciate some reflections about engagement from colleagues.

Read Issue 29